If you paid by bank deposit, you will need to wait until the payment has cleared, once this happens, a link to the file will be sent to your email. If you have made payment and still do not have the file after 5 working days, please use the contact form to contact us and we will help you directly. Check your emails including spam folder for the download link, as well as the “Downloads” page in the “My Account” area of the Human2go website.

If you paid by credit card, please check your emails including spam folder. The email from us will contain the download link for the file. If this doesn’t work, try logging into the website at www.human2go.com and clicking “My Account” then click “Downloads”. If your file is not shown for download please contact us using the contact page.